Any individual or legal entity who agreed to this agreement during registering on our website "smartnation.com.tr"
Personal Data
While registering on our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
Email address
First name, last name and name as in passport
Phone number
Address, State, Province, ZIP/Postal code, City
Country of residence
Passport details and scan copy
Profile photo
Address, State, Province, ZIP/Postal code, City
Education and Job Details
Emergency Contact Details
Cookies and Usage Data
Article 2 - Subject Matter
The subject of this Distance Sales Agreement ("Agreement") is about the Protection of Consumers numbered 4077, regarding the sale and delivery of the product, the qualifications and sales price of which are specified below, which the BUYER has ordered electronically via the SELLER's smartnation.com.tr website. It is the determination of the rights and obligations of the parties in accordance with the provisions of the Law ("Law") and the Regulation on Implementation Principles and Procedures for Distance Contracts ("Regulation").
Article 3 - Payment
3.1 - Ticket Constituting the subject matter of the contract, payment and delivery dates.
The name, place and time of the event / conference is listed on the website smartnation.com.tr. When "CONSUMER" choosing event tickets (date, venue, location), prices are indicated with VAT. Also, in the process of buying the methods of payment and delivery of tickets are indicated, which the "CONSUMER" must choose before buying.
3.2. Mode of Payment: Advance Payments are made via credit/debit card, or via Wire Transfer/EFT.
3.3. Mode of Delivery and Address:
Delivery is made to the CONSUMER whose name and address are written above by email (E-TICKET). E-TICKET fee may vary and shall be added to total amount of order. It is not included in the price of event fee. Even if the CONSUMER provided the wrong address when placing an order, our Company shall be deemed to have fulfilled its obligation completely. For this reason, the SELLER shall not be liable for any loss and expense arising from the CONSUMER’s late receipt of the ticket.
Article 4 - Right to Refund :
The CONSUMER is entitled to a refund in case of cancellation or postponement of the date of the event. The SELLER is obliged to notify by sending a letter to the CONSUMER's e-mail (specified when ordering) about the cancellation or postponement of the event. Refunds are possible within 14 days after the date of the canceled or rescheduled event.
4.1. Refund Policy :
All Payments are Non-Refundable.
However, delegates who have paid their fee in full can transfer their Participation to another destination or obtain a Credit Voucher of the paid amount as per the terms and conditions mentioned in “Credit Voucher & Transfer Policy”.
4.2 Credit Voucher & Transfer Policy :
A credit voucher or a transfer to another destination request under this policy can only be made in case the delegate satisfies the following conditions: -
The Participant has paid the Conference Fee in “Full “.
The delegate has initiated a request for Credit Voucher or Transfer through an email with an ink signed request 60 Days prior to the First day of the Event.
A Transfer can only be made to Conferences organized by Smart Nation
A Credit Voucher can only be used at Conferences organized by Smart Nation
In case, the delegate has only paid First Installment of the Total Conference Fee, the Transfer or Credit Voucher Policy cannot be applied and 100% of the First Installment will be retained as Cancellation Fee.
In case, the delegate fails to apply for transfer minimum 60 Days prior to the event the participant initially registered for, the following policy will apply based on the time the delegate has submitted his/her intent of transfer: -
59 to 45 Days Prior to the Conference: 30% of the Paid Fee will be charged as Cancellation Fee, Remaining Amount will be refunded to delegate in form of a Credit Voucher Only
45 to 30 Days Prior to the Conference: 50% of the Paid Fee will be charged as Cancellation Fee, Remaining Amount will be refunded to delegate in form of a Credit Voucher Only
29 to 15 Days Prior to the Conference: 70% of the Paid Fee will be charged as Cancellation Fee, Remaining Amount will be refunded to delegate in form of a Credit Voucher Only
15 to 0 Days Prior to the Conference: 100% of the Paid Fee will be charged as Cancellation Fee and the Delegate will be considered as “No-Show “.
Article 5-General Provisions :
This Preliminary Information Form is an integral part of the Distance Sales Agreement made between the BUYER and the SELLER, with all kinds of information/advertisement/explanation provided by the SELLER for its Services on the SITE "smartnation.com.tr". The BUYER accepts that he/she should direct all kinds of requests to the SELLER within the scope of consumer legislation due to the Preliminary Information Form and the information regarding the Service in the Distance Sales Contract to be concluded with the SELLER.
The Parties accept, declare and undertake that all responsibility arising from the provision of the Service subject to the Preliminary Information Form and Distance Sales Contract belongs to the SELLER. The BUYER agrees that the SITE exclusively authorizes the collection of the fees related to the Services offered by the SELLER on behalf of the SELLER.
When this Preliminary Information Form and distance sales contract make an event registration with the SITE and make the payment, it is deemed to have accepted all the terms of this contract and information form. has been read and accepted by the BUYER electronically.
5.1. Tickets must be delivered no later than the day of the event. The site sends tickets automatically after payment to the specified mail when placing an order.
5.2. If the CONSUMER has entered an incorrect e-mail address, the SELLER is not responsible for the non-delivery of the ticket.
5.3. For providing service of the event under the contract, it is required that the event fee of this contract is paid by the method of payment preferred by the CONSUMER. If the event fee is not paid or canceled in bank records for any reason, the SELLER shall be deemed to have been relieved from the obligation of delivery of the ticket.
5.4. In the event that the bank or financial institution concerned does not pay the Event TICKET price to the SELLER because credit card belonging to the CONSUMER is used unjustly or unlawfully by unauthorized parties without the CONSUMER’s fault after delivery of the ticket, the ticket can be canceled by the SELLER without compensation from the SELLER
Article 6-Settlement of Disputes :
Any dispute arising out of or in connection with this contract shall be submitted to Turkish Courts; and governing law shall be Turkish Law.
For disputes up to the value announced by the Ministry of Customs and Trade annually, applicable within the borders of the Republic of Turkey, Provincial or District Consumer Arbitration Committees at the place where the CONSUMER’s transaction is performed or where the CONSUMER resides shall have jurisdiction; and for disputes above the said value, Consumer Courts at the place where the CONSUMER’s transaction is performed or where the CONSUMER resides shall have jurisdiction.
In the event of realization of the order, the CONSUMER shall be deemed to have accepted all terms and conditions of this Contract.
